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The IRS sent me a identification process? Which I had to verify my identity in order to receive my federal taxes? Which I still haven’t gotten a year later ?

My federal taxes were “approved “ but I never received them ? The irs sent me two forms of identification verification to confirm my identity? Why haven’t I gotten my taxes yet ?
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KatrinaLO
Intuit Alumni

The IRS sent me a identification process? Which I had to verify my identity in order to receive my federal taxes? Which I still haven’t gotten a year later ?

The IRS website states you will need to schedule an appointment locally and bring the requested documents. Were you able to do that to verify your identity? Please see the information here for assistance. You will need to contact the IRS for further information in this matter. Please see this TurboTax FAQ here for assistance.

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