I have true for two days but the coad is not working are most the time I don't even get one
You'll need to sign in or create an account to connect with an expert.
Please allow a little bit of time for the code to get to your email. It is not instant and can take a few minutes or more to arrive. Also, check your spam folder as well just in case!
Here are a few things you can try:
1. Make sure to leave the window open that asks you for the code. It appears as though if you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close the TurboTax window.
2. Make sure you are using the most recent code and not using a prior one. So if you make another attempt to enter the code make sure you use the most recent one sent to you. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent.
3. You can also try a different method to receive your code. Instead of using your email if you can try receiving it thru text message instead.
To get your verification code sent as a text,
you have to select that option in your account settings. You will need to gain
access to the account and then:
1.) Click My Account
2.) Account Settings
3.) Under the Security tab, select Two Step Verification and enter your mobile
information and password.
To get access to make your changes, you can have the code sent to your email
address or select the Confirm your account in another way option.
4. If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.
Please allow a little bit of time for the code to get to your email. It is not instant and can take a few minutes or more to arrive. Also, check your spam folder as well just in case!
Here are a few things you can try:
1. Make sure to leave the window open that asks you for the code. It appears as though if you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close the TurboTax window.
2. Make sure you are using the most recent code and not using a prior one. So if you make another attempt to enter the code make sure you use the most recent one sent to you. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent.
3. You can also try a different method to receive your code. Instead of using your email if you can try receiving it thru text message instead.
To get your verification code sent as a text,
you have to select that option in your account settings. You will need to gain
access to the account and then:
1.) Click My Account
2.) Account Settings
3.) Under the Security tab, select Two Step Verification and enter your mobile
information and password.
To get access to make your changes, you can have the code sent to your email
address or select the Confirm your account in another way option.
4. If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.
My code expired
Can you send me a verification code
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
ammason
Returning Member
lcvincent
New Member
Truththadon1
New Member
mikemann101
Level 2
Helen123
Level 3
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.