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Level 1
October 21, 2019
Question

Tax return

  • October 21, 2019
  • 2 replies
  • 0 views

I haven’t gotten my return. I only got one back which was the 258. But the 2,093 haven’t came in. And it’s Ben like 5 months

    2 replies

    DoninGA
    Level 15
    Level 15
    October 21, 2019

    If you are referring to not receiving your federal tax refund -

     

    Use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

     

    After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
    See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
    If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.
    Then press 2 for personal or individual tax questions.
    It should then transfer you to an agent.

    Critter
    Level 15
    October 21, 2019

    Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

     

    You need your filing status, your Social Security number and the exact amount  (line 20a of your Form 1040) of your federal refund to track your Federal refund:   

    https://www.irs.gov/refunds

     

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

     

    On the IRS site you are also offered the use of an app called IRS2Go

    https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

     

    If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

    https://www.irs.gov/refunds/tas/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worriedx-season-refund-frequently-asked-questions

    https://ttlc.intuit.com/question