tax return pdf file closes after few seconds

[sanjay_jain]

I am using TurboTax2020 premium edition. I have filed the federal electronically but opted for filing state via printout. After I saved the pdf file and tried to print it, it does not properly print it. Also while I was trying to see the details into the pdf file after opening it but the pdf closes after few seconds. I have tried it several times but there is no way I can open that file. I do not know what to do. I do not have a lot of time to spend on these kind of things.

[sanjay_jain]

I think I am disappointed and I will think of some other alternative in future for tax filing.

[SweetieJean]

If you are using TT Online, you must pay the TT State fee before you can print the State return.

[sanjay_jain]

what does TT mean? I did not opt for filing online. I will mail paper copy to state. I filed federal online which was included in the software cost which I purchased from Amazon. Also they did not ask for any payment. I do not know who to pay and what to pay. There was no option.