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Code011091
New Member

Tax return but bank account closed and i moved

Hi. Irs app says the bank received my taxes on July 8th but my account was closed June 26th and they say they never got it. I know I should receive a check in the mail but I don't live at the address for it anymore. The irs phone number doesn't let me speak to anyone it just says call the next business day and I do starting 5 minutes befor they open  it doesn't matter what I select I want to talk about it always says we aren't accepting cas for that.  Call tomorrow

3 Replies
xmasbaby0
Level 15

Tax return but bank account closed and i moved

You cannot change your address by phoning  the IRS.    You can send a change of address to the IRS by mail:

 

CHANGE OF ADDRESS 

https://www.irs.gov/faqs/irs-procedures/address-changes/address-changes

 

But make sure the post office is forwarding mail to you from your old address, too.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
xmasbaby0
Level 15

Tax return but bank account closed and i moved

To trace a lost refund check

 

https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Opus 17
Level 15

Tax return but bank account closed and i moved

I would start by checking your account transcript and the “where’s my refund” website to see if you can find a date when the check was mailed.

https://www.irs.gov/individuals/get-transcript

If a check was mailed and it was never forwarded by the Postal Service, you will have to use the Trace procedure.

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*
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