You'll need to sign in or create an account to connect with an expert.
Two days ago? You must have missed the part of the IRS message that tells you to allow at least five days for the deposit to post. If you are having the third party bank extract your TurboTax fees that takes some extra time.
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
@taylayk The IRS site will not display information about a refund for a late-filed 2015 tax return. Unless you had an extension for filing for 2015, it is too late for you to get the refund, even if one was shown on the tax return form. Did you request an extension for that 2015 return back in 2016 before the April filing deadline? If you did not do that, you have forfeited your 2015 refund.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
barrongdavis
New Member
neisha-smith
New Member
babu-lal-mishra
New Member
copelandgregory125
New Member
priscilareyes0822
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.