Tax refund
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Tax refund

Iris refund advised my refund was sent to my bank acct two days ago but not received. Has TurboTax received it first and then to my bank account. Thanks
4 Replies
Level 15

Tax refund

Two days ago?  You must have missed the part of the IRS message that tells you to allow at least five days for the deposit to post.  If you are having the third party bank extract your TurboTax fees that takes some extra time.

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Returning Member

Tax refund

where is my refund my 2015 federal tax refund check it day track it but if not telling me nothing
Returning Member

Tax refund

where is my refund my 2015 federal tax refund check it day track it but if not telling me nothing
Level 15

Tax refund

@taylayk The IRS site will not display information about a refund for a late-filed 2015 tax return.  Unless you had an extension for filing for 2015, it is too late for you to get the refund, even if one was shown on the tax return form.  Did you request an extension for that 2015 return back in 2016 before the April filing deadline?  If you did not do that, you have forfeited your 2015 refund.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dynamic Ads
v
Privacy Settings