turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

So Im using the IRS2GO app to track my refund. but when I type in my social security number, filing status, and my return amount, it keeps saying my information does not match and to re enter my infor

Trying to track my refund. but it keeps sayong my information i enter is incorrect even tho it is
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

So Im using the IRS2GO app to track my refund. but when I type in my social security number, filing status, and my return amount, it keeps saying my information does not match and to re enter my infor


https://turbotax.intuit.com/tax-tools/efile-status-lookup/  

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-ref...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.


Your federal refund amount is on line 20a of your Form 1040


https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies