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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

 
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18 Replies
CassLO
Intuit Alumni

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

Part of your question was cut off. Can you please clarify what is happening so that we may assist?

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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

I figured out that I didn’t complete my taxes bc when it takes you to the part where you e file I don’t have my 2018 agi or other information it was asking for so I don’t know what to do next 

CassLO
Intuit Alumni

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

The 2018 AGI is on the 2018 Federal tax return you filed Form

1040 Line 7. To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account.

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Please see the TurboTax FAQ below for additional information:

How do I find last year’s AGI?

Please see this link for help doing a account recovery and additional information:

 Account Recovery Request for your TurboTax Account

 

Go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. 

You can follow the instructions below to go through to complete e-filing also:

How do I change from mail to e-file in TurboTax Online?

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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

This is my first time filling on TurboTax so I don’t think it will have my 2018 

quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

If there is a way I can still have my taxes sent to the turbo card I have how would I do it or if I can just have them mail me a check what do I do 

CassLO
Intuit Alumni

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

You can still e-file, if you didn't file a 2018 federal tax return (or you haven't filed one yet), enter 0 as your AGI. Be sure to go all the way to the end and select Transmit my returns now. When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. 

Also, if you need to update your refund method, please see the link below for instructions:

How do I change my refund method?

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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

The picture I’m I just sent is where I’m stuck at the bottom where it says sign and file your returns 

Adamlangford
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

Filed early in April to do my 2019 taxes. When will irs accept my return I did with y'all. I filed the simple return for $1 income.  What's going on

CarissaM
Intuit Alumni

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

@quadell22 Are you trying to file your returns via e-file or have you chosen to file by mail?

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CarissaM
Intuit Alumni

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

@Adamlangford It can take 48 hours for the IRS to accept your return once submitted, then up to 21 days for your return to be approved. 

 

You can track your return by checking the Where's My Refund website located here

 

If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. 

 

You can track your refund at the Santa Barbara website by clicking here

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quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

I was trying to e file but it’s asking for my 2018 AGI and I don’t have it so it won’t let me and I’m kinda stuck I don’t know what to do to complete my taxes 

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have


@quadell22 wrote:

I was trying to e file but it’s asking for my 2018 AGI and I don’t have it so it won’t let me and I’m kinda stuck I don’t know what to do to complete my taxes 


The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

 

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

quadell22
Returning Member

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

I’m not able to get me AGI for 2018 and this is my first time filing on turbo tax so they don’t have it 

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