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amylower121
New Member

See if check was mailed.I can't locate it on site tracking it

Just need to knpw asap
2 Replies
xmasbaby0
Level 15

See if check was mailed.I can't locate it on site tracking it

Are you asking about your refund check?   Are you sure your return was accepted and that you are using the correct information on the IRS site?

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

Sadly, the IRS refund site has been behaving erratically and has not always been reliable this year.   TurboTax has no control over this and cannot find out anything about your refund for you.

 

Another way to check:

To check on regular tax refund status via automated phone, call 800-829-1954. 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DoninGA
Level 15

See if check was mailed.I can't locate it on site tracking it

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

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