Reject for AGI

[syrcarjax]

I helped my granddaughter do her returns. It appears it was rejected for AGI that was correct.  Used 2024 AGI from TurboTax for the correct amount on Windows. 2025 on Mac. What now?

[DoninGA]

It is possible the IRS does not have her AGI in their database.  Try entering a 0 (zero) for the 2024 AGI and e-file the tax return again.

[xmasbaby0]

If entering the amount from your 2024 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[syrcarjax]

Entering 0 worked. Thanks!