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Rumple089
New Member

Reinstalling Turbo Tax 2018

My hard drive crashed and I lost everything.  My last back up was done in April 2019 so I still have my *TAX2018 and earlier data files and was able to download & install the TT2018 program.  When I tried to open my data file I got a pop up saying my federal return was now on my computer but now needed to get my state forms.  However, there was an error code (190).  I then tried numerous solutions in the TT FAQ section but nothing worked. There was also a button on the pop up to "download my state forms."  When I tried that I got another pop up error screen.  The program then terminates and I'm unable to open my 2018 federal return.  I suspect the problem is that the 2018 state returns are no longer available from TT but I should still be able to open my 2018 federal return, right?  Anyone know how I can get my 2018 state return (Kansas) or how to fix this so I can open my federal return?

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2 Replies
rjs
Level 15
Level 15

Reinstalling Turbo Tax 2018


@Rumple089 wrote:

I suspect the problem is that the 2018 state returns are no longer available from TT . . .


That's right.

 


@Rumple089 wrote:

. . . but I should still be able to open my 2018 federal return, right?


No. If the .tax2018 file contains a state tax return, you cannot open the file unless you have the state software installed.


If all you need is a PDF or printed copy of the federal or state return you could try TaxPrinter. You send them your .tax2018 file and they send you back a PDF of the tax return, which you can then print with Acrobat Reader. TaxPrinter has no connection with TurboTax. I have never used TaxPrinter, so I cannot make a recommendation. I'm just making you aware of it.

 

In the future, always save a PDF of your tax returns in addition to the .taxyyyy file, so at least you can look at them or print them if the TurboTax software is no longer available.

 

CarissaM
Intuit Alumni

Reinstalling Turbo Tax 2018

In order to open your return if you had it filed by desktop, you would need a copy of the return. You can click here to obtain a copy from the IRS. 

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