2524987
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Reinstall CD

I purchased the 2020 CD from a store.  Still have the CD and .tax2020 file but replaced app with 2021.   Would like to reinstall 2020 for possible amending but no longer have installation code.  Also, can 2020 and 2021 be installed simultaneously?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
TiffanyL
Intuit Alumni

Reinstall CD

The 16-character license code can be found on the front of the insert in your box if you still have it. If not, you can reach out to TurboTax customer support for assistance. Also, you can have both 2020 and 2021 installed at the same time.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

3 Replies
TiffanyL
Intuit Alumni

Reinstall CD

The 16-character license code can be found on the front of the insert in your box if you still have it. If not, you can reach out to TurboTax customer support for assistance. Also, you can have both 2020 and 2021 installed at the same time.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Reinstall CD

  • Yes, I was able to reinstall the 2020 CD without the code and  without removing 2021.
CarissaM
Intuit Alumni

Reinstall CD

Happy to hear you were able to get the program installed. 

 

Please let us know if you need additional assistance. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question