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Level 1
April 21, 2021
Question

Refund

  • April 21, 2021
  • 2 replies
  • 0 views

It’s been 22 days since I’ve filed & still have yet to receive a return only received 63 dollars I was put to receive my returns on the 14 th of April & nothing yet what do I do call them or file a claim 

    2 replies

    Level 15
    April 22, 2021

    TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   

     

     

    Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.  Some refunds are delayed because of the tax law changes that went into effect recently.   If your return has unemployment or the premium tax credit on it, that may be delaying it.

     

     

    First, check your e-file status to see if your return was accepted: 

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

     

    Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

    You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

    https://www.irs.gov/refunds

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

     

    https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

    If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

    https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DaveF1006
    Level 15
    April 28, 2021

    This is not surprising because of the pandemic. It's taken longer than usual because of the COVID pandemic. Log in here to periodically check your refund status.

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