Refund status not being updated?

[carlenesams]

Why is my turbo tax refund status not being updated?

[DonnaLO]

Do not rely on the TurboTax website to determine when you are going to get your refund.  Once you e-file or mail your return only the IRS has control over your refund.

Did you e-file or mail your return?  If you e-filed, check the status of your return. 

Here's help for checking your e-file status:

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/01/25538#M91

Pending: https://ttlc.intuit.com/replies/4193097

Accepted (this is the last update that TurboTax will get from the IRS): https://ttlc.intuit.com/replies/3958820

Most Federal refunds are issued within 21 days of the return being accepted by the IRS (this is not based on when you filed).   Please keep in mind that once you e-file or mail your return only the IRS has any control over it.

Here is help for tracking your Federal Refund:

Where's my Refund

Here's help for tracking a state refund if you are getting one:

https://ttlc.intuit.com/replies/3300211

[jaquino91191]

I have a similar issues. Today when I checked the “Where’s my refund” tool it no longer stated the acceptance part. Only this message “According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue refunds before mid-February for tax returns that claim the Earned Income Tax Credit or the Additional Child Tax Credit. This applies to the entire refund, even the portion not associated with these credits.”

why am I getting this message and no longer the completion bar? Only difference I have this year is that I did them online with you guys while other years I go to tax preparers. 

[CassLO]

@jaquino91191 When the blue line/ bar is complete, it just means that the IRS has accepted your return. TurboTax gives estimates on your refund date based on the IRS 21 timeframe. For the most up to date information regarding your return you would want to check your status on the IRS Where’s My Federal Refund? site.

Please see the information below as to why you are seeing the message you mentioned above on the IRS Where’s My Federal Refund? site:

Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund hold. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.

Some 2019 federal refunds are delayed due to the PATH Act

Why do some refunds take longer than others?