Refund advance

Forum|Forum|1 year ago
January 30, 2025
1 reply
9 views

I applied for a refund advance when I checked out after doing my taxes however, I can not seem to find any information on the refund advance anywhere in my account. My return was accepted on the 21st but I have not seen an email about the advance or a deposit. The only thing I do see is a refund processing fee. Have I done something wrong? How can I find out if I even actually applied for the advance?

LadyLorise

Level 3

Same. I just got off the phone with Century Bank and they said my application for the advance was still in the “prequalified” stage from underwriting. They had no information for me as to how long the final approval could take. Last year I received my advance within minutes of the IRS accepting my filing. This year, it seems they are waiting for your refund to move from “accepted” to “approved” in the “Where’s My Refund” tracker on IRS.gov.

Here’s the phone number I called: 1(888)679-8122

Call and see if you’re still in “prequalified” status.
Update us if you get any different information

SkidelzAuthor

Level 2

Thank you, this is helpful. Did you get a notice by email at all? I haven’t gotten anything I don’t know if I’ve successfully applied or anything.

LadyLorise

Level 3

I haven’t gotten anything. Some people are saying, if you don’t see the Advance Consent forms on your tax pdf download, it means you weren’t approved. If I go to my 2023 return and download the PDF, I can see the CK consent forms from last year. Nothing from this year, so assuming I won’t get it. Oh well, at least it’s filed and accepted.