Same. I just got off the phone with Century Bank and they said my application for the advance was still in the “prequalified” stage from underwriting. They had no information for me as to how long the final approval could take. Last year I received my advance within minutes of the IRS accepting my filing. This year, it seems they are waiting for your refund to move from “accepted” to “approved” in the “Where’s My Refund” tracker on IRS.gov.
Here’s the phone number I called: 1(888)679-8122
Call and see if you’re still in “prequalified” status.
Update us if you get any different information
