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Syn_Takeo
New Member

Received no card but my money is ready for me to spend

I can not talk to anyone that is real. I need help please

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4 Replies
TerukoL
Intuit Alumni

Received no card but my money is ready for me to spend

Please visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

 

Please click the TurboTax Help link, listed below, to learn more. 

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

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Allthesecakes
Returning Member

Received no card but my money is ready for me to spend

Got the same problem. Been on hold for hours.

Syn_Takeo
New Member

Received no card but my money is ready for me to spend

I have called for a week now like 10 different numbers. Idk what to do I was on hold for 3 hours two days ago just for them to hang up on me

SForrestLO
Intuit Alumni

Received no card but my money is ready for me to spend

@Syn_Takeo

Have you tried this link? 

https://turbodebitcard.intuit.com/contact-us

 

Turbo Tax Card FAQ's

https://turbodebitcard.intuit.com/help-faq-s

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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