You'll need to sign in or create an account to connect with an expert.
If you are referring to messages inside your account then try this:
Log into your account, and in the upper right corner click the red box that says Expert Help. Click on the Expert Advice button, then in the window that appears, look for "my contact history". Click that, and in the message(s) that appear, click on each one, and you should see each message.
Not helpful, did not work
You posted to a thread that is several months old so the instructions may no longer be valid ... what are YOU trying to do ?
And This is a new forum layout. Some posts that have June 2019 dates are really older posts from the old forum that got moved over. So they might be for prior years and not current info. When they migrated over the dates got changed to June 2019. And the screen shots got deleted.
Where can I view received messages in my account from my live tax expert?
see the talk bubbles to the left of the big button
I can’t read my message from turbo tax omg smh sad never had problems tell now
having same problem, have tried half a day to resolve it but no luck. WORST SERVICE EVER LAST TIME I USED TURBOTAX
I got a message say check my inbox but where do I find the inbox
Same here, but I don't thinks its real because there is nowhere to receive messages in turbo tax. I 've been all over my account and do not see an inbox for messages.
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