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Kfsee999
New Member

Reaching a turbo tax rep as expat

The turbo tax phone number will not let you speak to a representative without entering a five digit zip code for the filed return, but many ex pats use foreign addresses that don't have five digit zips. How do we speak to a turbo tax rep if we have a foreign address? 

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3 Replies

Reaching a turbo tax rep as expat

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DaveF1006
Employee Tax Expert

Reaching a turbo tax rep as expat

Try using a US valid zip code to see if this may get you in just to speak to someone. Use 07086 to see if this may work.

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Kfsee999
New Member

Reaching a turbo tax rep as expat

Tried that. No go.  And I have tried saying "representative" at the zip code cue and the automated response says "we understand you want to speak to a representative but you must enter a five digit zip code."    This seems like an easy fix.  I don't use social media.   Going to lose a long term customer.  

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