Why would CA state return still show as pending after 2 days?

[happyzj]

I am having the exact same issue here.  Does anyone know any solution available to fix it?  As my CA return status is pending, how can I trigger a resubmit from turbotax side? 

[HB88]

Read my prior response

[monads]

^Agreed, just sit tight till tomorrow!  If it's as simple as receiving a "rejection" and rerunning and/or making corrections then resubmitting we should be good.  But TT hasn't been transparent in the matter and that's all it would've taken to ease customer concerns.

[NDea83]

It’s unprofesstional And I guess the customer comes last. I might have to reevaluate using TurboTax in the future.

[AkinaLO]

We are aware that some of you have noticed your return pending. Pending means, we've noticed an issue that has caused your return to be rejected. We are doing a more thorough review to figure out why it was flagged, resolve it on our end, or identify what needs to be done to make sure things are accurate and your return is accepted.  

If this happens to be you, you will receive an email within 48 hours confirming that your return was filed, accepted, and you will receive every dollar you deserve. Our apologies if this has caused any delay in receiving your refund. 

[HB88]

These so called "experts" have done nothing but cause confusion and spread false information initially. Now they are copying and pasting responses for what, to get more votes. Get lost as non of you were of any help.

The only people who should be commended are the ones who contacted the CEO and VP to get their attention to finally give us all some feedback on what is going on.

I'm still astonished you "experts" have the gall to come here and post after all the miss information you spread earlier. Shame on you

[JDietrick1]

In my case it was an error in the insurance penalty form, on Turbo Taxes part.  They sent me a text, and email this morning after CA rejected my return. Took two minutes to log on and correct. Check your email. 

[JGuill10]

This statement is misleading. I just got off the phone with a representative and after being on hold for quite sometime, the representative said that after speaking with a supervisor, it was determined that it is in fact a software issue. She stated that turbo tax is working on a resolution and we should hear something soon. She did advise me that I should call back if nothing happens by Monday. 

[Jason707]

I was one of the first who contacted TT president office and did get a response back (call) and said she will call me back once this is sorted out by today.

Now I see people finally getting their returns rejected from CA to fix but I am still pending, no email received .....unbelievable 

[happyzj]

I got the same answer when I called them today

[sixpack4blue]

That awkward moment when Intuit realizes their "within 48 hour" timeline promise is already a failure as it's been 6 DAYS in pending status for many  😉

[HB88]

@Jason707 

Yep i saw your response and I immediately followed suit. Now we are finally seeing some results, although both of us are Pending still. I have confidence after the last correspondence we will have some update by COB Friday.

Cheers

[pajjarito]

@JT209 @Thank you for the update. I havent received any rejection letter yet. We’ll see what happens. It is so frustrating the lack of communication between TT and us (the users). 

[jlmanzano12]

Same issue here. Filed 02/05 federal and state. Federal accepted 02/13. CA still pending.  I know last year I had to a week or so until Schedule E-forms were available since I was reporting my rental income.  I use the online chat to get a specialist (called me within 1 minute) and he told me they are taking a little longer this year to send out the returns. Just FYI I am owed a refund in 32.00, yup depleted due to taxes LOL.

[datapro49]

Thanks please keep us posted