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Why is turbo tax telling me they don't enough information to calculate my refund?

This help is totally useless

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Why is turbo tax telling me they don't enough information to calculate my refund?

We cannot see your screen or your tax return. What income have you entered? Tax refunds come from entering income from which too much tax has been withheld, or sometimes from refundable credits that you qualify for.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why is turbo tax telling me they don't enough information to calculate my refund?

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