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Why is my my taxes sayingI cant Get any information at this time

 
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2 Replies
Agony6
New Member

Why is my my taxes sayingI cant Get any information at this time

Try entering your federal amount only

DonnaLO
Expert Alumni

Why is my my taxes sayingI cant Get any information at this time

 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

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