Why did I get pre-approved for refund advance and then when I submitted my taxes it said hasn't been approved an no email or nothing on why I didn't receive it

[MoniqueLO_]

Not everyone qualifies for a Refund Advance. Please see Offer details and disclosures for the Refund Advance program for information regarding qualifications.

@Shunnie
 

[Shunnie]

I meet all the qualifications. I spoke with a rep at TurboTax she said you all approved me and then I called credit karma and they said it take 2-3 business days so I shall see as this is only the second day

[MoniqueLO_]

You will want to make sure the primary taxpayer's information on the return matches the information in the Credit Karma account. 

@Shunnie