Why cant i open my w2's in my documents folder?

[Critter-3]

OK ... unless YOU uploaded the forms into the MY DOCS section of the program for safekeeping independent of importing the W-2 information into the TT program they are not there.  That tool works totally independent of the income tax program.

I NEED A COPY OF MY W-2  (or 1099)

TurboTax does not have a copy of your W-2—the Wage & Tax Statement—issued to you by your employer, (nor does TurboTax have copies of your 1099’s).   You should always save those documents for your own records. You could ask the employer(s) for copies or you can get a copy from Social Security (for a fee of $90).

To get a copy of a W-2 from Social Security https://faq.ssa.gov/en-us/Topic/article/KA-02501

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

WORK HISTORY  https://www.ssa.gov/forms/ssa-7050.pdf

If you saved a pdf of your completed tax return, the worksheets will show the W-2 information you entered, but not the actual W-2.

You can get a wage and income transcript from the IRS:  It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received.  It will not, however, show your state information. It will only show the federal information.

https://www.irs.gov/individuals/get-transcript

Or you can pay the IRS $43 for an actual copy of your tax return which will include copies of your W-2’s     

https://www.irs.gov/pub/irs-pdf/f4506.pdf

https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2

[TomD8]

You can only get a copy of your W-2 from the IRS if you submitted it with a paper tax return.  If you e-filed your return, you'll have to settle for a transcript.

https://www.irs.gov/faqs/irs-procedures/copies-transcripts/transcript-or-copy-of-form-w-2

You can get an actual copy from the Social Security Administration, but the fee has gone up to $126, unless you need the W-2 for a Social Security related issue.

Your best source may be your employer.