Re: Why are all TurboTax users experiencing unprec...
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Level 2

Why are all TurboTax users experiencing unprecedented delays in receiving their refunds, all other tax preparers have began getting funds.

 
2 Replies
Employee TurboTax Specialist

Why are all TurboTax users experiencing unprecedented delays in receiving their refunds, all other tax preparers have began getting funds.

Refund delays are not tax software specific.  The IRS has acknowledged some delays in issuing refunds.  For example, if you claimed the EIC (Earned Income Credit) or ACTC (Additional Child Tax Credit), the IRS expects the first of these refunds to be available in taxpayer bank accounts or on debit cards by the first week of March.  This is due to the PATH Act, and not caused by the tax preparation software one uses.

 

Refer to the following TurboTax FAQ for other tax situations that can delay refunds:  What if my IRS refund is taking longer than 21 day ...

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Level 15

Why are all TurboTax users experiencing unprecedented delays in receiving their refunds, all other tax preparers have began getting funds.

I used Turbo Tax and got Accepted in less than an hour and got both federal and state refunds in 5 days. 

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