Where’s my refund?

[soloman001]

I can’t get ahold of the IRS

[DoninGA]

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[JohnB5677]

Once your tax return has been ACCEPTED that means that it is in the governments hands an TurboTax has no control over it,

However, here are two alternatives that may help:

The IRS phone number is 800-829-1040, but it is difficult to get through.

You can look up your local IRS office here using your zip code:  Local IRS Offices

You also can go Online with this link:  Where's My Refund