When will stimulus check hit turbo card

Forum|Forum|6 years ago
April 13, 2020
16 replies
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TurboTax Free Edition Online

KarenJ2

Level 13

The Internal Revenue Service sent out the first wave of stimulus checks on Saturday. We don't know how long it will take for you to receive your payment.

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Dawnhubb71

Level 2

How can we be sure that they will go to our Intuit card

ColeenD3

Level 15

Turbo Card and Stimulus Deposits - What you need to know

In order to deliver money as quickly as possible to those who need it, the IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose to receive their refund via direct deposit into their checking account. These taxpayers will automatically have their stimulus payment deposited into the account they received their refund.

We have not yet received confirmation from the IRS on whether they will be putting stimulus payments on prepaid debit cards. However, we have noticed that the IRS has started depositing stimulus payments on some prepaid debit cards for taxpayers that chose to receive their refund through that method in tax year 2019 or 2018. If you received your refund on a prepaid debit card in tax year 2019 or 2018, here is what you need to know:

I have access to my debit card: If you have access to your debit card (most people), there is nothing more you need to do. If the IRS deposits a stimulus payment onto your prepaid debit card, you will be able to immediately use the stimulus funds upon deposit.
I don’t have access to my debit card: If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly. We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.

@Dawnhubb71

AndrewJT91

Level 2

You guys are giving misinformation, because I was notified if my direct deposit and it was supposed to be available in two days according to my text but full two days later and funds aren't available yet

Ajem772

Level 2

I still have no deposit so this morning I checked the IRS website and the tool to check your status is up. The IRS did NOT have and DD info for me on file, even though I used TT card. It stated "not enough info to do DD at this time" so I had to enter my DD info for my bank. Check the IRS website to see if they have your DD info on file. If I used TT card and they didn't have anything for me, chances are many other people are in the same situation.

Dawnhubb71

Level 2

Same thing with me

karenkt42

Level 2

When will I receive my stilmus

SweetzC

Level 2

So when you went in and put your information in on the Portal App. Did you have to adjust the refund amount since you had the fees taken out and the advance ?.

jatd

Level 2

I just checked the irs website it says mine was sent today to a bank account. It shows the last 4 digits of the bank account number and it doesn’t match the account number on my turbo card! I checked my turbo card account and the money still isn’t there! Why is that?? And why is the turbo card app and website acting up?? I can’t sign in anymore! Where is my money turbotax!?

sfldlonghorns1

Level 2

Mine says the same thing. Numbers do not match up to my Turbo account. I can't sign in on the Turbo app either. What is going on? Where is our money? Are we getting the money due to account info not matching? The site does not show all of the account number, but last four are not the correct numbers, they seam to match the last four of your Social Security number.

sfldlonghorns1

Level 2

I checked the portal this morning and it said my stimulus money will be dd 4-15, today. I checked my turbo card and it is not in there yet? When will Turbo release our money?

Needmycoins2020

Level 2

I would advise anyone who had not received a deposit, to go to the irs website and enter your banking information. Clearly turbo tax, and it’s parent company do not care about customers, or they would have notified the ones, like myself who got their stupid card for a dumb advance that this was not going to work with stimulus payments. I also went to check my status and the irs said they had no information for me, and the turbo tax app is totally shut down, can’t even get on it, and when you call the number, it doesn’t even ring. I entered my real bank account information. I can’t believe they made this such a cluster **bleep**, for so many people. Plus, they are charging millions to file taxes, when they qualify to file for free through the irs, and have intentionally made it confusing, so that they can get your fees. Pro publica just did several pieces on them. I will NEVER use turbo tax again.

Annie585

Level 2

Where is mine

Jaskruffin

Level 2

I got the same error this morning, so i entered my bank information, just in case. Going online to the turbo tax card services doesn’t work, site is in an infinite loading page, phone app gives me an error and calling is only answered by a service that gives no real info.