Unable to Transmit Return

[cjmessman21]

Deluxe @MichelleLO 

[MichelleLO]

Please see my question above. 

@cjmessman21

[cjmessman21]

@MichelleLO  I am using TurboTax Deluxe

[MichelleLO]

If you are using TurboTax Deluxe Online, you can follow the steps in the below Help Article to skip your state for later:

Can I file my federal taxes now and skip my state for later?

[BillMinn]

May 11th, and this is STILL an issue. I attempted to file Federal ONLY (intend to mail my Minn), and received the error. Updates were applied when I first launched TT today, checking for updates says it is up to date, and applying the 189mb manual update (mentioned in this thread) has no effect either. Come on, TT, do better.

*TT Deluxe

[BillMinn]

I just realized, this thread is from LAST YEAR. And this is STILL a problem? Come on, man. smh

[Lila-June]

I just spoke with the TTax support.  They did a software update today that is the cause of this issue.  They are aware of it and working on it.  If you call them at 1-800-624-9066, they will email you when it is fixed.

[gcervantes7]

Thank you for posting the method you used; I too was able to submit the federal return & when I tried to submit the state return its when I get the message about missing update. 

I hate that no solutions were posed by intuit and we have to rely on community 'help desk' to fix their problems.  Thanks again.

[Fritz5]

keeps sending me to screen wanting me to go to edit menu and change a field .. Where is the edit screen?

[HeatherPLO]

We need specific details to be able to assist you further.  What exactly is the program asking you to edit?  What screen are you in when you are completing this step?  What version of the program are you using - Online or Desktop?  Please respond back here in the thread for further assistance.  

@Fritz5 

[Rfickies]

I had the same problem with my new MacBook Air. I updated to Sonoma which then required me to install a Turbo tax update.  That fixed the problem and transmission went thru.

[1646]

I completed my tax returns and hit "Transmit Return Now" and I was then informed 2023 returns were not being processed. I waited several hours and hit Transmit again and was told I had duplicate returns to be submitted. I was told to contact Turbo Tax.  Apparently, my returns have not yet been transmitted. How do I resolve this problem?