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jhrkjr
Returning Member

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

 
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7 Replies

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jhrkjr
Returning Member

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

I received 1st email containing electronic postmark certification indicating they were submitted on 02/01/2021 at 09:25 AM PST. I never received a second email indicating acceptance or rejection. 

 

jhrkjr
Returning Member

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

I received 1st email containing electronic postmark certification indicating they were submitted on 02/01/2021 at 09:25 AM PST. I never received a second email indicating acceptance or rejection. How should I proceed to make sure they were filed

 

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

Check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jhrkjr
Returning Member

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

I have checked my status and  it continues to say Refund Status Error. 

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

Sounds like it was not accepted.   Does it say "rejected" in your TT account?   

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jhrkjr
Returning Member

Turbotax efiled my Federal and State taxes on 2-1-2021 for 2020 tax year. Each time I go to check my status it says Refund Status Error. How do I know if they were filed

I could have saved a lot of time had I gone straight to TT Filing Status. This is where it said it was rejected. No email or message was ever sent to me by IRS or TT to inform me. TT instructed me to update software and refile.  

 

Would have been great if TT thought to send me a email or message indicating this. 

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