Turbo Tax TPG Bank shows my refund was funded on the 8th, but I haven’t received it in my account. Why hasn’t it been sent to my bank?

[West91]

@Gerald17 yes and I received it around 5 

[Mbodine]

@Gerald17  my email came through early this morning 

[Sammg2121]

According to the IRS, 90% of all refunds are released in 21 days or less, and here are a few things that are possible when your refund is delayed:

1. The IRS may issue the refund shortly - The IRS issues refunds through the Bureau of the Fiscal Service and the direct deposit process takes 1-2 business days. Refunds not paid within 21 days may need additional review and can be delayed even longer. Delays could be caused by the PATH Act if you claimed Earned Income Tax Credit (EITC) and/or Additional Child Tax Credit (ACTC) prior to February 15.
   
   
2. Another branch of the IRS may have intercepted the refund for further review - The IRS Customer Service may communicate that the refund was issued although it hasn't reached the taxpayer's bank account. This IRS Revenue Protection Strategy verifies questionable information on a tax return before issuing the refund. The IRS will mail a letter within the next few weeks to explain why the refund was withheld. The IRS may request more information in order to complete the review and release the refund. 
   
   
3. The IRS or BFS may have offset the refund to pay off an outstanding debt - The IRS and/or the Bureau of the Fiscal Service (BFS) will mail a letter within a few weeks with details about the debt and amount collected. Call (800) 304-3107  to see if all or some of the refund is being collected through the Treasury Offset Program. Learn more here
4.  tpgs site 

[Sammg2121]

I’d wait till between 8am -12 pm if not there still most likely the next day especially because credit karma may take a day or two to process the deposit. 

[Sammg2121]

Patients is key I guess I just received my funds. I assume the rest of you should be receiving yours shortly or through out the day 

[Smith023]

I just got my deposit as well. Hope everyone gets there’s that’s still waiting! It’s terrible we have to stress about this 

[Gerald17]

I still havent receive a email this is ridiculous glad you got yours

[Tmartin23]

It is ridiculous try having a Direct deposit date of 2/7 and still haven't received my refund and TPG is saying unfunded turbo tax needs to do better.

[Gerald17]

Have you called tgp or turbotax

[Tmartin23]

Yes I spoke with both a manager is suppose to contact me from TurboTax fingers crossed but tpg horrible can’t anyone on the phone and when I did called there recommendations was to wait they couldn’t explain why I haven’t received it or where the funds are. For the people who did receive there refunds congratulations but please look over your fees to make sure you weren’t double or overcharged. @Gerald17 

[Gerald17]

I got ripped off $260 from tpg but it just posted smh. This service is bad i hope you get yours soon ill never used turbotax again

[Judypie89]

Ours was just deposited today 2/24/22 and we’re missing over 1500! WTH is happening here!? 

[aelizaf83]

Ours was deposited also. Hope you find out where your money is at 

[aelizaf83]

You should have received yours this morning 

[MzSneakerhead]

my refund was 3gs short. On hold with IRS  any other suggestions