Turbo tax says my refund has been filed but irs sight says not filed

[season2424]

Irs sight says refund not filed

[mesquitebean]

What is showing in TurboTax?    Did you efile?   If so, when you log into your Online TurboTax account and go to the Tax Home, what status is shown there--does it say accepted, rejected, printed, started, ready to mail, or what?

If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund. 

https://www.irs.gov/wheres-my-refund
See what is displayed there about your refund.

If it's not finding your info there in the IRS tool, here are some tips when using the IRS "Where's My Refund" tool:

• If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.   If you mailed a paper return, it won't show up in the tool for at least 4 weeks or longer.
• Be sure you enter the correct tax year, SSN, and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• If the IRS WMR tool is not finding your information, you can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

[mesquitebean]

@ season2424 

Oh, I just noticed you've asked your question twice.    Also see the additional info I left you in the other thread in which you posted and where you provided a little more info..

https://ttlc.intuit.com/community/after-you-file/discussion/re-irs-transcript-says-no-filed-taxes-on...