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Turbo tax says my federal return has been accepted but The federal IRS website shows no records for my return?

 
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3 Replies
BrandiLO
Intuit Alumni

Turbo tax says my federal return has been accepted but The federal IRS website shows no records for my return?

First, please go to https://turbotax.intuit.com/tax-tools/efile-status-lookup/ to check your efile status. If you confirm that your return has in fact been efiled, then proceed to www.irs.gov/refunds to track your refund.

To use the IRS tool correctly, you must wait 24-48 hours after filing and being accepted to check the status of your refund. Please make sure you are entering the exact amount of your refund as shown on your federal tax return.

 

  • If you filed a Form 1040, the Refund Amount is shown on Line 20a.
  • If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.
  • If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.
  • If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.
  • If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

 

Additionally, be certain you are choosing the correct filing status.

 

  • If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.
  • If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6
  • If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2
  • If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1
  • If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1
Finally, if you claimed the EIC or Additional Child Tax Credit, the IRS will begin issuing tax refunds on these returns on February 27, 2019 per the rules of the PATH act. If this applies to you, you may not see an update until late February. For more information on the PATH act and tracking your refund, please see the TurboTax FAQs below.

https://ttlc.intuit.com/replies/5340655

https://ttlc.intuit.com/replies/5556415


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Suzan57
New Member

Turbo tax says my federal return has been accepted but The federal IRS website shows no records for my return?

I filed with turbo tax. Received accepted federal and state. Checked with irs and they had NO information I filed. I filed efile on Feb. 27, 2020

AshleyLO
Intuit Alumni

Turbo tax says my federal return has been accepted but The federal IRS website shows no records for my return?

@Suzan57 Did you check the status of your e-file here? Also,did you receive 2 emails from TurboTax confirming your taxes were successfully submitted? Once you check and ensure that you have e-filed successfully, please reach out for further assistance via telephone: Contact TurboTax

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