Turbo tax "Deluxe"

[alyssarhoads]

I need help. Turbo tax is going to charge me for some deluxe package that has literally done NOTHING to help me. I filed my taxes January 28th and I haven't gotten anything. I cannot for the life of me speak to a real person that was "included" with this deluxe package. How do I talk to someone about them charging me for something I feel like they have not done what they said they would do.....

[alyssarhoads]

I have tried that multiple times.

[Anonymous_]

---

@alyssarhoads wrote:

I have tried that multiple times.

---

I reported your complaint to the moderators. Hopefully, someone will get back to you with some sort of resolution.