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The program corrupt my tax file and I have to start over? I finished my tax and decided to print later when I try to open it it says it's corrupted and do a new one.

This has happened 3 times so far
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3 Replies
AkinaLO
Intuit Alumni

The program corrupt my tax file and I have to start over? I finished my tax and decided to print later when I try to open it it says it's corrupted and do a new one.

Could you have more than one account? Please use this article to check if you have multiple accounts. 

How Many Accounts Do I Have? 

 

If you continue to have issues please contact support for assistance. 

What is the TurboTax phone number? - Intuit    

@Jewells60 

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The program corrupt my tax file and I have to start over? I finished my tax and decided to print later when I try to open it it says it's corrupted and do a new one.

I have one account

CarissaM
Intuit Alumni

The program corrupt my tax file and I have to start over? I finished my tax and decided to print later when I try to open it it says it's corrupted and do a new one.

Please follow the instructions here to contact us by phone, so we can look into this further. @Jewells60 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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