turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

The amount received into my credit karma account was less than my refund (I have checked the irs website track my refund). Missing $100 promotional bonus too.

I’m short $177!
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
HeatherPLO
Intuit Alumni

The amount received into my credit karma account was less than my refund (I have checked the irs website track my refund). Missing $100 promotional bonus too.

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this Help Article or this TurboTax blog post.

 

In regards to the promotional bonus, you will need to reach out to Credit Karma directly.  To do this, please see the Help link here.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

The amount received into my credit karma account was less than my refund (I have checked the irs website track my refund). Missing $100 promotional bonus too.

IRS says to contact the tax servicer for why my refund is less - TurboTax serviced this. So, with that: I am requesting an investigation be done into where that money went. It feels as if TurboTax is stealing from me and I can’t find any other way to contact someone than post here. 

EbonyL122824
Intuit Alumni

The amount received into my credit karma account was less than my refund (I have checked the irs website track my refund). Missing $100 promotional bonus too.

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this Help Article or this TurboTax blog.

 

@Dittmeyer23

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies