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Junior29
Returning Member

Still waiting to verify my identity

I’ve called precisely at 7am to try and verify identity, get the same dumb response that they’re too busy. I called the taxpayer assistance office, the same thing. Inflation is up, what am I supposed to do?
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3 Replies
CarissaM
Intuit Alumni

Still waiting to verify my identity

If you need to verify your identity, the only thing to do is keep trying. 

 

IRS is typically very busy this time of year, so hold times can be long. 

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Junior29
Returning Member

Still waiting to verify my identity

How long do I have to wait

MichelleLO
Intuit Alumni

Still waiting to verify my identity

Only the IRS would be able to provide assistance with verifying your identity. You can visit the IRS website for information on verifying your identity: Identity Verification Service

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