turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

MKS4
New Member

rejected

'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value.

 

how can I resolve it?  it says that it is timing or processing error and NO change are needed jut e-field again

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
JulieS
Expert Alumni

rejected

Yes, that is a processing error. You may have lost internet briefly, or something similar. 

 

Please sign in to your account again, select Fix my Return and follow the steps to re-submit the return. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
MKS4
New Member

rejected

Hi I have done it now twice with the same results...

should I wait a day ? Inuit problem?

CatinaT1
Employee Tax Expert

rejected

Were you able to solve your issue?    

   

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question