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Laneb21
New Member

Refund

I filed my taxes free online and elected to have the refund put on a credit card. The taxes were accepted by the IRS on 1/23/20. I checked the status today (2/11/20) with the IRS and it says the refund was direct deposited into my account on 2/5/20. I didn't choose this option nor provide my bank information. I checked my bank account and the money wasn't put into my account. 

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3 Replies
EbonyL122824
Expert Alumni

Refund

You are not able to have your refund deposited onto a credit card. You would need to contact the IRS for further assistance regarding this matter. Their phone number is 800-829-1040.

https://www.irs.gov/help/telephone-assistance

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Refund

yes this is what happened to me, how did you resolve this problem

TerukoL
Expert Alumni

Refund

@dwagscoach did you also try to have your refund direct deposited on a credit card? If so, please see the reply from EbonyL122824. 

 

Or has your refund not been deposited into your bank account by a certain date?  It can take up to 5 business days for your bank to deposit your tax return into your account. If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit. If you don't receive it in after 5 business days, then you should contact your bank.

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