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I'm right there with you and it seems impossible to talk to a human about TT's program error.
Did anybody get back to you about this issue yet? I am having the same issue. I guess I can print it out and mail it in. :(
The IRS provides resources to help you identify QMs. While a comprehensive list may not always be readily available, here are some steps you can take:
If you are going to mail your return, I recommend verifying the QMID at the manufacturer's website. Otherwise, if it's incorrect, the IRS will deny the credit, requiring you to file an amended return.
Say you are buying a heat pump. Companies A and B sell the same model. They are the retailers or wholesalers, but are not the manufacturer for this product. You need the manufacturer's QMID. A and/or B may manufacture some of the products they sell. They could have their own QMID, which would be invalid for the heat pump.
Numerous OPs have reported issues with the QMID they entered. It could be a TurboTax issue or an IRS issue
I have the QMID, but when I enter the number, I get a review message, and no matter how I enter the number I can't get the review to clear.
Same. Support keeps telling me it’s a known software error and to check back the next day. However, it’s been days and it’s still not fixed.
Same issue here with Daiken QMID I7Q6, no help from Turbo Tax Support yet.
That’s the one I’m trying to use also. Very frustrating.
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