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Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

 
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7 Replies

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

Wow, this is awful, support is just a bot that keeps me going in circles until it tells me to go online and get a support ID that just has me call and go in MORE circles

 

I just want the date for when my money was sent to me so that I can confirm it was in fact sent to me and is already in my bank acct

 

Knowing if it was sent via mail or electronic would be helpful, but from my current experience, that's probably asking for too much

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

Don't think you can see that info  at this late date since the IRS and TT have both close the look up tools for the change to the 2019 tax season.  Look for anything from the US Treasury if you were getting it directly from them. 

 

 

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

it says "Return Status: Accepted"

I already downloaded the PDF but it has no info as to where my money was sent

@DoninGA 

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

Hopefully someone knows of a way to find that info since you don't seem to be sure that its completely impossible @Critter 

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?

Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."

Use for the latest on your state refund.

the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service

Does this IRS "Where's My Refund" tool say your funds have actually been sent?
http://www.irs.gov/Refunds

 

Were you having the refund direct deposited to your bank account directly ?


If the IRS has actually sent the funds, the IRS FAQ page says to allow "up to 5 days" due to variations in bank processing procedures and times.

If so did you enter the correct routing & account number for an ACH transfer ?  Here is how you can see your deposit information:

Your direct deposit information will be at the bottom of your Form 1040.

To view your 1040 after filing, Sign into TurboTax Taxes > Tax Timeline > Some other things you can do Download/print (.pdf)

Please see the following FAQ article below if you entered in the wrong bank account information.

https://ttlc.intuit.com/questions/1901677

 

Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card?

If so the refund needs to go from the IRS to the third party bank to the card.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa :  If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

 

Did you have the TT fees withheld from the federal refund  and then the balance sent to your bank account or debit card ?

If so the refund needs to go from the IRS to the third party bank to your bank account.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

 

Limited amount of characters so this will b short Filed taxes last year, don't see refund in my bank acct How do I find date it was sent to me so I can find in bank acct?


@Rudy2 wrote:

it says "Return Status: Accepted"

I already downloaded the PDF but it has no info as to where my money was sent

@DoninGA 


After the tax return has been sent, received and Accepted by the IRS, TurboTax receives no further information concerning the tax return or any tax refund.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

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