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I have been trying to get intoch with turbo tax rep, but nobody is responding to my questions

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Less return

TurboTax support is open from 5am to 9pm Pacific time (8am to Midnight Eastern time) daily during tax season.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or you can ask your question here on the forum and someone should be able to help you.

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