It's been 21 days today and I sti haven't received my money. Who do I talk to about why?

[Char_hart80]

I posted this to another post on here, as I am also having the same issue. I am also keen to find out if it's an issue with my filing, or if its just an IRS delay, and now the IRS phone lines are down so no way of finding out if its indeed something I did wrong on my E-filing, this is the frustrating part. Sorry that I don't have the answer, just know it seems there is a few people in this situation. 

I am having the same issue. Federal Return was accepted Feb 14th, estimated federal refund date March 7th. Haven't received anything as yet, and been checking the IRS2GO app and on the website for the "Get my refund status". I finally decided to call today to see if there was maybe an issue with my filing (I e-filed through TT), and it seems the IRS customer service line is down because you just get a recording. I am hoping that there is no actual issue with my Tax filing, and that it's just a delay due to the IRS having to send out stimulus checks.

I did however get my stimulus check on the 12th of March (late in the evening), on my new Turbotax card. When I filed my 2020 in Feb I applied for the TT card, first time doing it this way instead of using direct deposit with regular bank. So I got my stimulus before Tax refund on my new card lol, figured it would be the other way round.

My refund status says this, "Your tax return is still being processed. A refund date will be provided when available."

I even logged into my account on the IRS website to check to see if there's a transcript or anything of my 2020 filing, and it seems that every year is there but 2020 😕 not sure whether to worry about this or not but I would assume it's still being processed 🤔

Seems though from googling "not received tax refund after 21 days" there's been a lot of people in the same boat. Just frustrating hearing of people who received there's after just a week or two of filing, and early filers like myself still patiently waiting.

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[#2]

I am having the same issue. Federal Return was accepted Feb 14th, estimated federal refund date March 7th. Haven't received anything as yet, and been checking the IRS2GO app and on the website for the "Get my refund status". I finally decided to call today to see if there was maybe an issue with my filing (I e-filed through TT), and it seems the IRS customer service line is down because you just get a recording. I am hoping that there is no actual issue with my Tax filing, and that it's just a delay due to the IRS having to send out stimulus checks.

I did however get my stimulus check on the 12th of March (late in the evening), on my new Turbotax card. When I filed my 2020 in Feb I applied for the TT card, first time doing it this way instead of using direct deposit with regular bank. So I got my stimulus before Tax refund on my new card lol, figured it would be the other way round.

My refund status says this, "Your tax return is still being processed. A refund date will be provided when available."

I even logged into my account on the IRS website to check to see if there's a transcript or anything of my 2020 filing, and it seems that every year is there but 2020 😕 not sure whether to worry about this or not but I would assume it's still being processed 🤔

Seems though from googling "not received tax refund after 21 days" there's been a lot of people in the same boat. Just frustrating hearing of people who received there's after just a week or two of filing, and early filers like myself still patiently waiting.

[LenaH]

The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay. The delay is most likely due to tax season, as well as the the stimulus payments, with a potentially limited staff due to Covid-19. 

Once your return has been accepted, you can begin to track your refund at the IRS Where's My Refund? site. You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.

Other things that can delay your refund include, but are not limited to:

• Liens, back taxes, or refund offsets
• Errors, inconsistencies, or missing information
• Identity fraud
• Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process 

Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.

@walltothegreat

@Char_hart80