Irs portal says stimulus money approve and schedule to be in bank account April 15. Check bank account and no deposit. Where's my money?

[ReginaM]

It may take a day or two to show up in your bank account. 

Did you receive your refund on your TurboTax Debit Card?  If so, you will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here:  TurboTax Debit Card Login

[Keller7716]

It's Still not on my debit card and it's been 2 days since it said it would be on their..It has the cards direct deposit information but it's still not their.. Where's my money?

[NCperson]

call the bank.  

did you check the IRS website to reconfirm what bank account the money went to? 

the IRS will send you a letter within 15 days confirming everything.  

https://www.irs.gov/coronavirus/economic-impact-payments

[Keller7716]

They only show the last 4 digits of the account on the debit card..The last for digits are the same.. like I said it says it was deposited on the 15th of April to the TurboTax green for card I don't know what bank it is on. Anyone know the bank's name? Anyone else having the same problem?

[NCperson]

look at the back of the card - it's probably Greendot 

https://www.greendot.com/contact-us

[Keller7716]

I've called the number and no one answers..It's a automated system.. Just says the same thing that there's no money on the card.. Same as the number on the card  the does.. Asking the community is anyone else having this problem? Money from stimulus payment says it's sent to the debit card provided by TurboTax Intuit but there's no money on the card? Please help me figure this out! Is there a glitch? A waiting period? HELP ME 🙏

[NCperson]

@Keller7716 - 

the IRS will be sending you a letter within two weeks that confirms how much and where the money was sent. 

[Keller7716]

I'm still asking is anyone else going through the same thing??

[NCperson]

@Keller7716 - do me a favor and get into your account at the Greendot website. 

Check that the 'account number' is the number that the IRS has at this website.   That is the only way direct deposit will work.  do not assume your account number and the number on the card are the same! they may not be! 

I guess what I am saying is that if the IRS says they direct deposited the money on the 15th to an account that doesn't match what Greendot has, it bounced back to the IRS and a check would be sent out.  

[Keller7716]

Ok I'll just have to wait for the letter I guess to actually see the whole account number because they (IRS) onlys me the last 4 digits of the account number.. I just don't understand how it can be a mistake of an incorrect account number because that's the information that TurboTax Intuit gave them of the bank information that's associated with the  debit card..I just can't believe that I'm the only one going through this problem...

[NCperson]

@Keller7716 -  did you verify the "account number" online at the Greendot.com website? is the same as the debit card or different? 

[Keller7716]

It's the same account number..

[DntTrdOnMe]

I’m literally dealing with the same crap now. Same date and everything. I need my money. I moved 4 months ago and just updated address so if they paper check it will be 300 miles away in a strangers mailbox. I’m pissed I’m relying on this money. IF I get it. I’m gonna drain the account and turbo just lost a customer. It’s shameful !!!

[pbrat07]

My bank account number has all stars where the number should be and at the end it has the last 4 of my social.