Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

[rmartin2015]

I am certain its correct. Enntering only fed amount.

[ModestaL]

Did you e-file or mail in your return?

[rmartin2015]

E-file on 2-17

[ModestaL]

Okay, sometimes it takes a little longer to show up in their system.

[ModestaL]

If your Federal return has been accepted, you can try looking it up at Where's My Refund? Sometimes it may take a little longer to show up in their system. If you still are not able to check it online you can try calling the automated hotline instead at 1-800-829-1954.

Please see FAQ, on some possible reasons why you are not able to track your refund at this time: https://ttlc.intuit.com/replies/4242575

[Cmatias]

Hi

[Cmatias]

I write everything correctly and keep said the information is wrong

[xmasbaby0]

@Cmatias 

Better check to make sure your return was accepted.

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

[Diamond-2000]

E-file

[JakailaLO]

Please be sure you are only entering your Federal income tax total when checking the amount, do not include State and also make sure you are using the correct SS#, it has to be the number of the person filing taxes. 

[Diamond-2000]

All my information is correct

[JamikaLO]

Please check the status of your return to see if it was filed. Also, the IRS officially begins accepting returns January 27 So the where's my refund might not be active to track as of yet. Click here to view how to check the file status.

[Peachespac]

Mine is also saying wrong info when everything is correct.

[SHONAHUTCH]

Mine says it’s wrong too 

[xmasbaby0]

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 20 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions