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Did yo do free edition? Did you have fees taken out of your refund? Im thinking this is the problem
I went in and changed my banking info to my debit card from another bank and it still hasnt hit. Im thinking they just havent got the info. Im thinking if they cant deposit it the first time it goes in a stack to be mailed and that doesnt start till april 24
I DID SOME RESEARCH . RICK HEINEMAN SPOKES PERSON FOR INTUIT SAYS THE IRS HAS OUR INFO. WHICH IS A LIE. THE HEADQUARTER NUMBER [phone number removed].
SEe THE LAST PARAGRAPH.. I STILL HAVE NOT RECIEVED. ANYTHING
I have done all that and it will only bring me up a blank screen. But it's ok, I got mad and went to the IRS websites and put my bank info in yesterday, so hopefully that will work.
That site keeps locking me out with my correct info. So ill wait till Monday or late sunday to try again..
I have been locked out for 48 hours also irs want let me back in I don't know what to do guess I'll have to wait own a check witch will take a while to get
I can't get on the portal I need this money I'm out of work and taking care of my grand child I nerd to know that turbotax has given the it's my direct deposit information
I have the turbo card and my stimulus check was deposited on it on Wednesday with no problems. From what i read if you got a refund advance through turbotax on the card or if you were charged for filing through them you would have to update your bank account info. When you get an advance the actual return goes to turbotax first, they deduct their fees then they send it to you. To do this turbo tax has to create a temporary checking account, which no longer exists
I got this message after the message of needing to update my bank information. Stupid me just re entered the Turbo tax card account information and now I can't change it. This was Tuesday still no deposit or deposit date. Really irritating. Have never had issues with turbo tax till this year. Even had issues with my refund this year.
Make sure you guys are only putting in the federal refund amount alone. Do not include the total balance TT shows when you log in, thats state and federal combined. That's also why the system is locking you all out. Now the IRS will send a letter to verify your identity once locked out is what I understood from a specialist at IRS.
Did anyone else receive a key2prepaid card from TurboTax? That's the one I was mailed but I'm seeing everyone saying they got a turbo card... But I'm having the same issue on irs.gov with it saying my information doesn't match their records and got locked out...
Kick rocks bu bu bu boomer
Exact issues I'm experiencing
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