If I am down to putting in the direct deposit info and it keeps saying the account numbers and routing numbers dont match even before I get them all in

memes2023 · ‎April 9, 2024

How do I get the routing numbers and account numbers to show matching because they do but it keeps saying they dont even before I get it all input

CatinaT1 · ‎April 9, 2024

Sign out of all your devices (mobile app, all the browsers). It sometimes helps to sign in and then properly sign out of all the devices again. The if using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

This should solve your problem.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

CatinaT1 · ‎April 9, 2024

Sign out of all your devices (mobile app, all the browsers). It sometimes helps to sign in and then properly sign out of all the devices again. The if using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

This should solve your problem.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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If I am down to putting in the direct deposit info and it keeps saying the account numbers and routing numbers dont match even before I get them all in