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3 Replies

I want to know about my subscription refund

If you already filed your tax return they are not going to give you a refund for choosing a software version that you already used.   But you can have that discussion with customer support.

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
ber_na007
New Member

I want to know about my subscription refund

I want a refund for a charge of $49 plus tax for turbo tax max which I don’t like

MoniqueLO_
Intuit Alumni

I want to know about my subscription refund

Since you have already paid, please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.

@ber_na007 
 

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