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If you already filed your tax return they are not going to give you a refund for choosing a software version that you already used. But you can have that discussion with customer support.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
I want a refund for a charge of $49 plus tax for turbo tax max which I don’t like
Since you have already paid, please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.
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