I received letter from IRS

Forum|Forum|6 years ago
June 28, 2019
2 replies
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TurboTax Live Deluxe Online

Critter

Level 15

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten: https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

olingermv

Level 2

I receive letter from IRS about 2017 taxes. I do not think I should be charged a penalty or interest because I thought the taxes were correct.please advise.

xmasbaby0

Level 15

@olingermv

Just because you thought your return was correct does not mean it was correct. Users make errors by leaving out income or entering data in the wrong places in the software, entering amounts incorrectly, etc. and it can take over a year for the IRS to catch the mistake. Or the IRS could make a mistake, too.

You do not tell us what your letter says, and TurboTax does not get any information from the IRS after your return has been filed. No one at TurboTax knows about the letter the IRS sent you.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

https://support.turbotax.intuit.com/irs-notice/audit-support/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**