I never received my turbo tax card in the mail and I filed Feb 20th

[KatrinaLO · Accepted solution]

Think your card’s taking an unusually long time to arrive? Please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

For more information on the Turbo Prepaid Visa Card, please see the FAQ below: https://ttlc.intuit.com/replies/6419975

Once you’ve signed up for a card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days).

Activate your new card as soon as it arrives in the mail to start using it everywhere Visa debit is accepted in the U.S. It’ll only take a moment and we’ve included instructions with your card to make it a breeze.

[Dora196455]

I never received my turbo visa tax card

[CarissaM]

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service. 

[Nyree]

I have not received my card in mail yet. I ordered the card on March 17th 2020. When I call to put my Social number in the promt it doesn't recognize me. I have a order number. How can I get another mailed out or someone to call me

[JotikaT2]

Please contact Green Dot at the number located at the bottom of the link below.  Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

Contact for assistance with Turbo Visa Debit Card

If calling, please be patient. It might take a number of attempts to get through.