I efiled on March 7th. I too sat on hold for an hour to talk to someone. Because I spent over half the year being primary caregiver foe my elderly Mother (still am), my income was a good 3/4 short of normal. This was my 1st year using Turbo tax (and I won't next year).. Because my income was significantly less, I was prompted to take the earned income credit...if I had known in advance that stupid credit of $216 would put my federal tax return into an INSTANT review, I would have let it OFF my return as this year the IRS started reviewing those returns with that credit and also those with the child thingie credit as well. Given I wasn't even getting a huge refund to begin with, this infuriated Me! I can see the IRS attempting to make sure people are not taking credits for children they don't have but NOT for a pittance of a yearly income with NO Itemizations and no dependents!
The lady told me she would forward mine to whoever (can't remember the title), to be reviewed faster due to my caring for an elderly parent and not being able to work at all due to COVID and the risk of bringing it home to a 91 year old ...(whatever) and that would take 5 business days. Again, whatever, it's been like 8 business days and I've heard nothing back. Next year I won't have a full 52 weeks of work either due to COVID and to the care giving so my mom doesn't have to go to a nursing hom. B I will weigh the difference in refunds to see if taking the credit is worth this wait...(although I realize COVID and the IRS being compromised is an unusual situation), however, they managed to send million of stimulus checks while STOPPING processing refunds which is crock of **bleep**!
I don't blame the TurboTax software for the credit. The reason I will NEVER USE TurboTax again is because I used the option to take preparation fees out of my refund...due to the delay in refunds going out , TurboTax debited my bank account for the $110 FEE (so high because of adding the 1 sheet for the earned income credit to my return) and sent my bank account into a negative and cost me a $36 fee! I talked to them the 1st time I got the email and they pushed it out til 5/28. I talked to the IRS BEFORE I called Turbo tax again..and they said they cud only delay 21 days. They got thru a loophole I had with my bank which should have rejected the billing.... So these a'holes got their $110 cost for doing nothing, and I'm out the $110 plus $36 right now when I need every dime! I let Turbo tax know when my refund finally does go through all hell will break lose if they take thar $110 fee out of my refund! TURBOTAX S***S!
